Please pay attention that 1 subscription can be used on multiple devices if it is m3u only. However, you can watch only in 1 device at a time.

You should use a VPN only if your internet service provider is blocking or throttling your connection, otherwise you don’t need to use a VPN as our service is perfectly safe to use.

First thing to do is to restart your router, device and try again. This helps in many cases.

If the issue still continues, you have to test the internet speed directly from your devices.

Open this website “www.fast.com” directly from your streaming device (not a different device). The result should be 20 Mbps or higher.

If your device is not getting the proper speed  or your internet provider is throttling your connection, you’ll experience buffering.

This means your internet provider is throttling or blocking your connection. Many internet service providers in US (sometimes from other countries too) are having this issues and the only solution for this is to use a VPN.

NO

Yes, we do have EPG. We usually send the EPG links when sending your order. If you have not received it, contact us and we will send it.

Subscription starts to be active from the moment you will receive your activation credentials in your email.

We activate all new accounts in 30 minutes to 12 hours after the invoice is paid.

If you are using a set-top box such as MAG or AVOV and have just set up your device with our service, you will need to perform a hard reset of your device. Simply power off your device, unplug your power cable and replug it in.

For Kodi, you will need to clear your cache. If unsuccessful, attempt a re-install of Kodi itself.

First, please check your network connection, reboot your router and devices, and then try again. Secondly, if your network connection is not the problem, please check whether your account is used on other devices, as you cannot view from more than 1 device at the same time.

We accept Paypal and Debit/Credit Card through secured payment gateways.